December 12, 2018 7:00:00 AM EST  |  Facilities Support Services

How Will the Intelligence Community Benefit from BUILDER Software for Facilities Support Services?

Educator with students in architecture working on electronic tablet-1Developed by the Construction Engineering Research Laboratory (CERL), part of the US Army Corps of Engineers (USACE), BUILDER has emerged as an enterprise-level sustainment management system that supports the Operations and Maintenance (O&M) process for many government organizations.

During 2017-2018, Markon supported the Intelligence Community (IC) feasibility study on adopting BUILDER to standardize condition assessments and work plan documentation. The IC plans to use the study results to plan a broader roll-out of the application.

Common BUILDER Use Cases

Within the Department of Defense, BUILDER is used for many facilities management tasks, such as:

  • Prioritizing recapitalization/renovation plans
  • Managing five-year unfunded requirements lists
  • Measuring trends of O&M performance against condition indicators
  • Managing work environment improvement programs

BUILDER Goals and Benefits for the Intelligence Community

The IC project included the following goals:  

  • Develop a recapitalization program based on definitive condition indicators
  • Develop a process for portfolio-wide project prioritization
  • Measure O&M performance with condition indicator trends and forecasts

Essential components of the recapitalization plan will include details of out-year funding needs and an objective basis for evaluating priorities for all division areas. BUILDER provides granular asset data down to the maintainable unit level, using the hierarchy of installation—building—system—equipment—component.

Maintainable units can be anything from an individual component piece of equipment to groupings of equipment that are similar in condition and maintained as a single item. 

A standardized parametric life-cycle curve is developed for each asset that shows how condition degradation occurs through the years: slowly at first, faster during the middle years, and then slowing again towards the end of the asset’s useful life.

Putting BUILDER to the Test

During Phase 1 of the feasibility study, Markon contributed to the effort to develop a standardized data collection and reporting process. The goal was to ensure that follow-on efforts would be sustainable at both OCONUS and CONUS sites using existing O&M personnel.

Other elements of the study included determining the input requirements for initializing BUILDER support, planning how to install BUILDER on internal networks, and drafting an implementation schedule. A test case demonstration revealed the application’s usefulness and how it can be applied towards IC facilities.


When Phase 1 concluded, the project team compiled findings and recommendations, including the following needs:

  • Standardize the facility assessment process throughout the IC to facilitate apples-to-apples comparisons across the agencies
  • Define asset management procedures for the community
  • Implement a data management plan to enhance accuracy and granularity to improve recapitalization decisions

The feasibility study indicated that BUILDER is suitable for IC use, and the implementation is now in the planning stages. Meanwhile, Markon’s asset management support continues via a new task order, and we are also assisting this implementation at component agencies.

This blog post was written by George Kerns, SFP, FMP, Enterprise Facilities Engineering Manager at Markon Solutions.

About the Author

Jim Turner

Jim Turner

Jim is responsible for Markon's Facilities Solution consulting practice, which supports workplace and facilities life-cycle. Over a span of 18 years, he has managed more than 90 projects, sized from a few thousand to millions of square feet. His unique approach seeks alignment of the real property assets with business strategy to provide optimal support to core business processes. Jim was the recipient of Markon’s Business Development award in 2014. He’s in demand as a speaker and writer on facilities management and real estate trends and process. Jim earned an MBA from the University of Southern California and a BA in Economics from the University of South Florida.