Enterprise IT Services: Agile Management & Systems Engineering

At another prominent Intelligence Community organization, Markon is supporting the Chief Information Officer with strategic IT initiatives through the provision of enterprise-wide IT support leveraging a PMO model.

Our PMO meets mission stakeholder needs through the delivery of IT services, applications, tools, and supporting capabilities.

Our expertise covers cloud migration, big data, cybersecurity, systems architecture, requirements analysis, and participation in development. Markon is also responsible for creating strategic initiatives, establishing policy and governance, and advocating on behalf of the CIO partners to define their IT solutions.

Additional Services, include:

  • Agile Program Management: Define Systems Scopes and Objectives; Analysis of Business User Needs; Application of Technology; Governance and Control; Defining and Tracking Key Performance Indicators; Implementing New Processes; Maintain Master Schedules

  • Systems Engineering: Analyze User IT Requirements and System Architectures; Understand Capability Requirements and Translate to Contractors; Formulate Acquisition Plans and Integration Strategies; Support and Develop Test & Evaluation Systems; Advise on Alternatives and Consider Complications

  • Technical Support: Provide Technical Writing and Create Documentation; Provide SME Knowledge on Cloud Migration, Big Data, Cybersecurity, and Systems Architecture; Analyze Requirements and Participate in Development


About the Author

Brenda Metzger

Brenda Metzger

Brenda has more than 30 years of experience providing Program Management and IT lifecycle support to the Intelligence Community and Federal clients. Her expertise includes managing IT development, roadmaps, prototyping, and solutioning. She partners with IC agencies to develop practical and efficient integration strategies. Brenda is an expert in cost benefit analyses and performance metrics to support decision making at the highest levels of government. For one IC client, Brenda consolidated over 15 individual contracts into one enterprise-level agreement with a commercial vendor. Her efforts saved the client millions of dollars in both contract and process costs. Her certifications include Project Management Professional, Six Sigma Black Belt, ITIL Foundation, Business Intelligence Professional, and Scrum Master. Brenda earned a Master of National Security Studies from Georgetown University and a BA in International Affairs from the University of Colorado. She joined Markon in 2016.