Digital Innovation Office: Systems Engineering & Application Development/ Management

Markon supports a variety of IT Enterprise customers through this Markon-held Intelligence Community Prime Contract Vehicle.

Markon provides systems engineering and application development and management support for this agency’s global information office and their business acceleration office.

Solution components:

  • Application Development/Management: Serve as Product Manager for Enterprise-wide Application; Oversee Developers; Lead Sprint Meetings; Prepare Application Release Details; Coordinate with Vendors; Lead Training
  • Systems Engineering: Project Integration & Use of Various Methodologies (Agile, Waterfall); Engineering Process Changes; Document Systems
  • IT Governance: Design IT Governance Processes; Improve Productivity; Implement Cost-Saving Practices


  • Reduced data ingest time from 2 months to 10 hours
  • Streamlined IT process to cut 79% of delay
  • Successful development and deployment of enterprise-wide Contracts & Financial Management Application
  • Introduction and training of Agile Project Methodology

About the Author

Brenda Metzger

Brenda Metzger

Brenda has more than 30 years of experience providing Program Management and IT lifecycle support to the Intelligence Community and Federal clients. Her expertise includes managing IT development, roadmaps, prototyping, and solutioning. She partners with IC agencies to develop practical and efficient integration strategies. Brenda is an expert in cost benefit analyses and performance metrics to support decision making at the highest levels of government. For one IC client, Brenda consolidated over 15 individual contracts into one enterprise-level agreement with a commercial vendor. Her efforts saved the client millions of dollars in both contract and process costs. Her certifications include Project Management Professional, Six Sigma Black Belt, ITIL Foundation, Business Intelligence Professional, and Scrum Master. Brenda earned a Master of National Security Studies from Georgetown University and a BA in International Affairs from the University of Colorado. She joined Markon in 2016.