The third session of the Leadership Development Program (LDP) Class of 2022 focused on the second core area of the Markon Leadership Development Training Arc which is Leading Others and Teams.
Our class began the morning session by testing our awareness with Cate Gregory and Philipia Hillman from Thrive Consulting. We were shown a video where we tracked how many basketball passes transpired during a given timeframe. Most of the group counted the passes correctly, however, most of us missed the moonwalking bear that walked past the frame. This occurrence where we fail to notice a fully visible, but unexpected object because our focus was on another task or event is called “inattentional blindness”.
This led to a breakout session where we shared with our colleagues some of the insights we received from other trusted team member’s feedback about our personal leadership style. This exercise was illuminating for some of our class members, where many of us realized some of our blind spots.
These “unknown factors”, which are qualities unknown to ourselves but known to others, are represented by the Johari Window. The Johari Window model was developed by two American psychologists, Joseph Luft and Harry Ingham, to describe the various stages of awareness that exist during communication. This model helps us understand our relationships with ourselves and with those whom we interact with.
In order for the class to better understand the various leadership styles, the Thrive team reviewed traits that build resiliency. These traits are:
- Interpersonal relationships
- Social responsibility
- Stress tolerance
The class was given three different scenarios where we were asked which EQi element of emotional intelligence triggered us. The EQi model of emotional intelligence is compromised of 16 specifically defined components of socio-emotional functioning, each of which play a critical role in someone’s personal and professional effectiveness.
Additionally, each of us in the class received our individual scores which we used to quantify our behaviors and compare them to a selected norm group. These personal EQi results help us understand how our behaviors differ from others.
Later on we broke out into different teams and discussed our trigger points, during which many of us saw a pattern of triggers that routinely came up for us. This was something that the Thrive team encouraged us to reflect on and continue refining.
Is a Consistent Leadership Style the Most Effective?
Do the most effective leaders have a consistent leadership style? This was a question posed to the class by the Thrive team.
We learned that having a consistent leadership style is not always the best way to manage situations. Since we encounter many different types of people, under different conditions, it is important to have an adaptable leadership style. Some circumstances that would cause one to adopt a different leadership style include:
- Environment or context: In different environments, we might need to switch to a visionary leadership style such as when a new direction is needed for the team. Alternatively, we might need to change our style to commanding leadership, especially under times of crises.
- Task: Leadership can also depend on the task at hand. For example, under task leadership, one might need to adjust to a reactive leadership style in order to ensure a task is completed.
- People or team: One’s leadership style will also depend on the team or the people. For example, we utilize the Situational Leadership II Model and adapt our style to supporting leadership for someone who is low directive but needs high support.
- Your feelings or attitude: When it comes to your feelings or attitudes, we tend to fall back on our EQi results. These emotional intelligence insights explain how we behave with others and how our skills and personality are displayed.
Markon Leadership Interview with Ray Carney
We began the afternoon session with an inspiring interview with Markon Vice President, Ray Carney, WELL AP. Ray shared his background in IT, his time at Arthur Andersen and BearingPoint and, ultimately, his opportunity to work with Matt Dean at Markon Solutions.
Ray explained that the opportunity at Markon was in line with his penchant for starting new initiatives, and solving problems by going “where there is a need”. Ray’s message correlated with the theme of the morning session , in that a highly effective leader needs to be adaptable.
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He also discussed his serious commitment to health and fitness and how he developed a five-year plan to lose 100 pounds, in which he was undoubtedly successful. He has made many personal and professional goals throughout the years and explained to the class that you must develop a system for yourself. He posed a question to our class–one that people don’t often ask themselves–how do you make sure you are intentional about your journey?
Another bright spot from Ray's interview was when he was asked if he attributes his career success to hard work or luck. Ray responded that he believes career success is 60 percent luck and 40 percent hard work. This is quite a different response from other leaders that we have heard from. Ray suggested that success cannot be attributed to hard work alone, since this would mean we are all on the same level playing field, which is far from the truth. It was a treat to get a glimpse into the humbling and inspiring thoughts of one of Markon’s solutions-driven leaders.
The exercises and interviews during this month's session provided our class with a unique approach at understanding different perspectives and understanding how we can relate with each other more effectively.